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Skin diagnosis: find the right skincare routine for you!

in just 5 minutes

The skin on your face is unique: identify what it really needs with the help of our experts and discover the right skincare routine for you. Let's go!

MY FACE DIAGNOSIS

KNOW MY SKIN

Why carry out a facial diagnosis?

Your skin is unique and so are its needs. For this reason, it is often difficult to predict whether certain skincare products are right for you until you try them. Some formulas may target a specific problem but may not be suitable for your skin type.

Carrying out a skin diagnosis allows you to precisely assess what your face needs and choose the products that will actually be effective for you. Our experts are there to guide you every step of the way and help you define the routine your skin deserves!

Each season at the Hydrotherapy Centre in Avène, France, we carry out more than 1,200 personalised treatment programmes for our patients and teach them skincare techniques in our skin health education workshops. Through the online diagnosis, we want to share this support for the well-being of all skin types with as many people as possible.

Joëlle NonniAvène Hydrotherapy Centre

Find my routine

How does the diagnosis work?

  • <p><strong>The selfie that analyses the condition of your skin &mdash;&nbsp;</strong>Description: 7 skin indicators are analysed by our artificial intelligence to easily assess and visualise the strengths of your skin and the problems to be treated first.</p>
    The selfie that analyses the condition of your skin — Description: 7 skin indicators are analysed by our artificial intelligence to easily assess and visualise the strengths of your skin and the problems to be treated first.
  • <p><strong>8 questions to understand your needs</strong> &mdash; Description: A quick, yet expert questionnaire designed to determine how you feel in your skin, take stock of your habits and identify your goals for a new skincare routine.</p>
    8 questions to understand your needs — Description: A quick, yet expert questionnaire designed to determine how you feel in your skin, take stock of your habits and identify your goals for a new skincare routine.
  • <p><strong>Your personalised skincare routine explained &mdash;&nbsp;</strong>Description: Find our recommended products and our advice for a more effective routine.</p>
    Your personalised skincare routine explained — Description: Find our recommended products and our advice for a more effective routine.

An expert diagnosis

Our algorithm and our dermatological experts provide personalised support

1344

Skincare routines curated by our experts

440

Average number of diagnostics performed per day

30

Years of dermatological research for all skin types

Do you have any questions?

In order for us to understand your skin's needs, we ask that you answer a few questions concerning: 

  • Your age,
  • Your skin type (dry, normal, oily, etc.),
  • Your skin sensitivity,
  • The skin problems you encounter (wrinkles, acne-prone, redness-prone, etc.),
  • What you're looking for (protection, soothing, moisturising, etc.),
  • Your level of sun exposure,
  • Your daily skincare and make-up routine,
  • The level of pollution in your environment.

All of these factors are essential for us to be able to recommend the best products for your face. During the diagnosis, you can also provide us with a selfie (preferably without glasses and make-up) that our software will use to analyse your skin problems. This image is only kept for the duration of the diagnosis.

An online diagnosis cannot, of course, replace a consultation with a healthcare professional. It is, however, an effective tool to better understand your skin and can help you choose the most suitable skincare products. If you want to go a step further, you can always make an appointment with one of our experts for personalised advice.

No, the selfie is not mandatory for diagnosis. You can skip this step if you wish. Your answers to our expert questionnaire will help us identify the best skincare routine for you. Nevertheless, we encourage you to take the selfie so that we can carry out a precise analysis of the condition of your skin, therefore allowing you to see and understand your skin's needs.

As a general rule, we only keep your Personal Data for the period necessary to achieve the purposes for which it was collected.

We only keep your Personal Data for as long as is strictly necessary to manage our relationship with you. However, we will retain your Personal Data for direct marketing purposes for three years from the date of the last interaction between us if you are not a customer and as long as we remain in contact with you through our promotional activities if you are a customer, unless you object when you receive one of our marketing messages.

IP addresses collected for security purposes will not be stored for more than 10 days.

Finally, the connection logs that are collected will be kept, subject to your consent, using cookies and other trackers used on our Website, for a period of no more than thirteen (13) months in accordance with applicable laws and regulations. For more information please refer to the “ Cookies " section below.

We may need to retain your Personal Data in an archive beyond the period of time set out below to comply with legal obligations or if necessary under the applicable statute of limitations, in order to assert of our rights. Once your Personal Data is no longer required for these purposes or for archiving purposes in order to comply with our legal obligations or for the statute of limitations, we ensure that they are either completely destroyed or anonymised.

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